Skip to main content
The Hair Shop Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. The Hair Shop
  2. The Rewards Shop

The Rewards Shop

General Information

  • What is The Rewards Shop?
  • How does it work?
  • Is it free to join The Rewards Shop?
  • I forgot my password, how do I reset it?
  • I no longer want to be a member of The Rewards Shop, can I cancel my account?
  • How can I check how many points I have?
See all 10 articles

Earning Points

  • How do I earn points online?
  • Can I earn points in-store?
  • When will my points appear in my rewards account?
  • What items do not qualify for point redemption?
  • Do points expire?
  • What happens to my points when I return an item?
See all 11 articles

Redeeming Points

  • How do I redeem my points online?
  • Can I redeem my points in-store?
  • Can I transfer my points to someone else?
  • What happens if I return something I bought using my points redemption?
  • What happens if I exchange something in store that I bought online using points?
  • Am I able to use my points to put towards a Digital Certification Class?

Referrals

  • How do I refer someone?
  • Who can I refer to earn rewards?
  • What conditions must be met for me to earn the referral reward?
  • How will I get notified if I earned my $50 reward?
  • How many times can I refer people?
  • What form of credit is the $50 referral reward given?
See all 10 articles
The Hair Shop
Powered by Zendesk