General Information
- What is The Rewards Shop?
- How does it work?
- Is it free to join The Rewards Shop?
- I forgot my password, how do I reset it?
- I no longer want to be a member of The Rewards Shop, can I cancel my account?
- How can I check how many points I have?
In-Store Points
- Can points be earned retro-actively on purchases made before joining the loyalty program?
- What happens to my discount code after I've redeemed it?
- Is there an option to generate a code for more than the max coupon of $50 off?
- Can multiple redemption discount codes be used in one transaction?
- Can I generate an in-store coupon code by signing into my loyalty account directly through the website?
- If I make a purchase at a store location, do I automatically get points or do I have to still upload my receipt?
Earning Points
- It's my birthday, when will I be receiving my points?
- How do I earn points online?
- Can I earn points in-store?
- When will my points appear in my rewards account?
- What items do not qualify for point redemption?
- Do points expire?
Redeeming Points
- How do I redeem my points online?
- Can I redeem my points in-store?
- Can I transfer my points to someone else?
- What happens if I return something I bought using my points redemption?
- What happens if I exchange something in store that I bought online using points?
- Am I able to use my points to put towards a Digital Certification Class?
Referrals
- How do I refer someone?
- Who can I refer to earn rewards?
- What conditions must be met for me to earn the referral reward?
- How will I get notified if I earned my $50 reward?
- How many times can I refer people?
- What form of credit is the $50 referral reward given?